Privacy Policy
Fitzgeralds Privacy Policy
Fitzgeralds respects the privacy of individuals who visit the Fitzgeralds website and is committed to protecting their personal information. As required by the Guernsey General Data Protection Regulation 2017, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. The Company's policy on the collection and use of personal information is outlined below.
Personal Information
Fitzgeralds collects and uses personal information in order to:
Administer your order and deliver the prints you have requested direct to your address.
Anticipate and resolve problems with your service.
In order to do the above, we need to collect and process personal information about you, including your name, address, telephone number and/or e-mail address. We will ask you for this information on our web site.
Third Party
In order to take advantage of some of our services, you may need to supply us with the personal details of a third party, for example, their name and address if you wish us to send them prints. We will not use this information for anything other than providing the service for which the information was supplied.
Legal Responsibility
We will not disclose any personally identifiable information without your permission unless we are legally required to do so for example, pursuant to a court order or for the purposes of prevention of crime or fraud.
Marketing
We will not use your personal information for any marketing purposes and will not supply them to any other party. We may use your contact details to advise you of any changes to our services, prices and terms.
Non- personal Information
We may automatically collect non-personal information about your visit to our site, such as the type of browser used or the web site from which links to us are made. This information will only be used to assist us in providing an effective service on this web site. We do not supply the owners and operators of third party web sites which have a link to our site with information about the number of users linking to our site from their web site.
Cookies
We may temporarily store some information on your computer when you use our site. These pieces of information are called 'Cookies' and they make possible your use of our web site, which requires 'Cookies' to be enabled. You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it. If you decide not to accept, you may not be able to use the Fitzgeralds service.
Links
Payment
Payment for orders from the Fitzgeralds site is by secure on-line credit card payment. To make this possible this site contains a link to other sites, that of SecureTrading, Sagepay and PayPal who are our chosen Credit Card Authorisation Bureaus. If you wish to review their Privacy Policies, you can see this at their websites.
We do not store credit or debit card data.
Secure Server
When you have placed your order and are required to make payment, you are transferred to the payment site, which means we do not process your financial information and therefore are not able to store it. Your payment, using the SecureTrading, Sagepay or PayPal system, is transacted through Secure Server Software, which encrypts all information so that it cannot be intercepted.
Third Party
You will have linked to the Payment System from our web site. We cannot be held responsible for the privacy policies and practices of these third parties, so we recommend that you check their privacy policy. You must contact its owner or operator if you have any concerns or questions that are specific to their site.
Changes to Privacy Policy
If we change our privacy policy, we will post the new policy on this website. Please visit this Privacy Policy statement on a regular basis to make sure you have read the latest version and you understand what we do with your personal information.
Contact us
If you have any queries or problems with regard to this Privacy Policy or the uses to which we put your personal information please e-mail us at john@fitzgeralds.co.gg or write to us at Fitzgeralds at Rue Des Caches, St Martins, Guernsey, GY4 6PH. Alternatively you can contact the Office of the Data Protection Authority at info@odpa.gg.